A3

 1. Consumer insights a notable amount of consumer statistics is generated by way of all the active customers on social media these days. Thru social listening and engaging with your followers, you could analyze greater approximately who your customers are, in which they like to spend their time, what hobbies them, and what they think about your logo, your competition and your industry. This may in flip assist you have interaction them greater successfully along with your content material, marketing and messaging.  2. Customer revel in possibilities are correct that even if your commercial enterprise isn’t on social media, your customers assume you to be. It gives them another way to get to recognise and connect to your brand and enhances the patron enjoy. Similarly, the importance of social media’s position in customer service nowadays can’t be understated. When they have a query or something is going incorrect, clients admire having the option of connecting on social media w...